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Stain Removal

STAIN REMOVAL - GENERAL ADVICE

Most stains can be avoided or removed by immediate or at least daily treatment. If this doesn't happen they can become permanent stains. It is useful to have spot and stain removal products and equipment on hand for immediate use. You can find specific information about how to treat common spills and stains here.

If the nature of the spill is unknown start with clean, warm water or a mild crystallising carpet cleaning shampoo. If the stain persists, a specialised spot cleaning product should be used.

Cleaning products should first be checked for colour fastness on a hidden area of carpet. Never use bleach (or bleach containing products) unless specifically authorised by the carpet manufacturer.

Liquid Spills

Remove large quantities of liquids with a wet vacuum cleaner or a sponge. Always work towards the centre of the spill - do not rub. Blot small amounts with a clean white paper towel, and then if necessary a spot cleaning product. Rinse with clean water and place weighted white paper towels over the treated area to absorb moisture. When dry, the carpet should be thoroughly vacuumed to restore the pile.

Semi-solid and greasy spills

Use a spoon or a knife to gently scrape off the spill. If it cannot be removed with warm water or shampoo, use the appropriate spot cleaning agent or call us. Some stains like nail varnish, paint and shoe polish will require the services of a professional cleaner.

Caution - No carpet is stainproof. In general hot liquids, bleach and products containing natural dyes, such as, curry, mustard, herbal teas etc. can cause permanent discolouration.

A. Rigby Cleaning Services cannot be held responsible for any damage caused to carpet or upholstery as a result of following instructions contained in this web site.